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Corporate Governance & Leadership

The Leaders Accountable for Your Revenue Cycle

Healthcare organizations are entitled to know who is directly responsible for their collections and patient data. MiraiCure eliminates anonymous ticketing queues and generic BPO pools in favor of named, executive-led accountability.

Named Account Ownership

Dedicated pod leads and practice managers assigned at onboarding

Direct Escalation Path

Unrestricted access to corporate leadership within one business day

100% US-Aligned Governance

Fully audited workflows governed by strict HIPAA and BAA protocols

Operational Governance Protocol

The Escalation Framework: Named Ownership vs Ticket Queues

A high-contrast comparison contrasting MiraiCure's direct escalation hierarchy with standard vendor runarounds.

Escalation Phase MiraiCure Dedicated Governance Standard Billing Vendor
Immediate (Day 0)
Phase 1
 Named Pod Lead: Your assigned specialty-credentialed billers and coders address issues directly via phone or email. Generic support ticket generated ("Ticket #48291 · Assigned to queue").
Within 24 Hours
Phase 2
 Practice Division Director: Senior operational directors review payer disputes, clearinghouse rules, or clinical documentation queries. Automated status update with no named owner or ETA.
Direct Executive Line
Phase 3
 Executive Leadership: Direct access to executive management for contractual, compliance, or strategic payer concerns. Offshore call routing with zero executive visibility.
Executive Officers

Executive Leadership Team

Named executive leadership directly accessible to every medical practice partner.

SD

Swapnarun Dalai

Chief Executive Officer (CEO)
Enterprise Strategy, Client Partnerships & Operational Governance

Swapnarun leads MiraiCure’s corporate vision, enterprise client acquisition, and operational delivery standards. With over 12 years of enterprise operational leadership, he aligns clinical billing workflows with evolving commercial and government payer rules, ensuring provider partners achieve 30-45 day A/R velocity and sustainable revenue growth.

Core Governance Areas
  • Enterprise Client Relationships & US Market Strategy
  • End-to-End RCM Operational Standards & SLA Enforcement
  • Strategic Payer Dispute Resolution & Executive Client Advisory
SS

Supriyo Saha

Chief Technology Officer (CTO)
Health Informatics, Automation & Technical Infrastructure

Supriyo oversees MiraiCure’s technical architecture, clearinghouse integrations, and clinical coding informatics. He directs the engineering of MiraiCure’s 1,500+ pre-submission clearinghouse edit rules, automated EDI transaction workflows (270/271, 837, 835), and zero-footprint EHR/PM remote connections across 75+ healthcare platforms.

Core Governance Areas
  • Medical Coding Quality, Audits & Clinical Informatics
  • Clearinghouse Scrubbing Engine & Workflow Automation
  • Native EHR/PM Integration & Technical Systems Roadmap
RD

Rajib Dhar

Chief Financial Officer (CFO) & Head of Information Security
Fiscal Architecture, Regulatory Compliance & Data Infrastructure

Rajib directs MiraiCure’s financial management, corporate risk controls, and IT infrastructure security. He enforces strict compliance with HIPAA and HITECH standards, SOC-grade access controls, and encrypted virtual environments, ensuring Protected Health Information (PHI) is never stored on endpoint machines.

Core Governance Areas
  • Financial Planning, Budgeting & Cash Velocity Controls
  • HIPAA / HITECH Infrastructure & Endpoint Data Isolation
  • Enterprise Risk Governance, Auditing & Administrative Compliance
Organizational Scale

Operational Practice Leadership

A structured grid displaying dedicated departmental leadership, demonstrating an enterprise workforce of 150+ professionals behind the C-suite.

Operational Pod

Clinical Coding & Documentation Improvement (CDI)

Division Lead (CPC / CPMA)

Specialty-credentialed auditing directors conducting regular chart reviews, provider queries, and complex modifier defense.

Operational Pod

Denials Management & Clinical Appeals

Division Lead

Forensic appeal specialists executing targeted dispute briefs using LCD/NCD coverage policies and CMS statutory rules (92.6% overturn win rate).

Operational Pod

Accounts Receivable Liquidation Unit

Division Lead

High-velocity recovery teams actively resolving aged 60+, 90+, and 120+ day balances across commercial and government payers.

Operational Pod

Patient Access & Prior Authorization

Division Lead

Dedicated front-end coordinators managing real-time EDI 270/271 benefit verification and rapid turnaround on pre-authorizations (< 24 hours).

Operational Pod

Information Security & Regulatory Compliance

Privacy & Compliance Officer

Continuous audit logging, Business Associate Agreement (BAA) administration, and role-based access enforcement.

Institutional Governance

Enterprise Accountability Commitments

Direct operational safeguards engineered to protect practice revenue and eliminate anonymous vendor handoffs.

Dedicated Client Pods

Every medical organization is assigned a named pod lead and specialized billing/coding staff tailored to their clinical discipline—never an unverified generalist pool.

Encrypted, Zero-Storage Remote Access

MiraiCure operates directly inside your existing software (Epic, Cerner, AthenaHealth, PointClickCare, eClinicalWorks, NextGen, etc.) via encrypted protocols without off-site local PHI storage.

Audited Financial Reporting

Transparent, bi-weekly performance updates and monthly denial root-cause analytics delivered directly to your practice leadership.

Speak Directly With the Leaders Accountable for Your Revenue

Schedule a 15-minute discovery call with our executive team—not a junior sales representative. Review your current denial rates, aging A/R distribution, and EHR requirements directly with executive leadership.

Schedule an Executive Discovery Call →
Confidential • HIPAA-Compliant • Response Within 1 Business Day
Common Inquiries

Frequently Asked Questions

Everything you need to know about partnering with MiraiCure, our onboarding protocols, and our transparent pricing model.

Medical billing regulations and payer guidelines evolve constantly. Keeping an in-house billing team up to date, certified, and fully staffed creates continuous administrative friction. Partnering with MiraiCure gives you an elite team of 150+ AAPC & AHIMA certified coders, a dedicated personal Account Manager, and 98.4% clean claims—all while reducing operational costs by up to 75% and freeing your team to focus exclusively on patients.
No. We believe client retention must be earned through superior financial performance every single month. We do not lock practices into restrictive multi-year contracts. You maintain complete flexibility and may cancel services at any time with standard notice.
MiraiCure requires zero software migration or IT replacement. We work directly inside your existing EHR/PM system (e.g. Epic, Cerner, AthenaHealth, Kareo, eClinicalWorks, NextGen, etc.) using encrypted remote desktop protocols with two-factor authentication. Zero protected health information is ever downloaded or stored locally on offshore machines.
Yes, MiraiCure deploys 100% AAPC & AHIMA certified specialty coders assigned to dedicated clinical pods (e.g. SNF, ASC, Cardiology, Orthopedics) with continuous CEU and NCCI edit training.
We never charge an upfront setup or onboarding fee. MiraiCure operates on a transparent performance-based percentage model tied directly to the actual revenue collected for your practice each month. Our incentives are 100% aligned with maximizing your practice cash flow.
We operate under a legally binding Business Associate Agreement (BAA) with every client. Our production facility features biometric physical security, clean-floor policies (zero cell phones or personal bags on the operations floor), disabled USB storage, 256-bit IPsec VPN tunnels, and 24/7 CCTV surveillance. We maintain full HIPAA and SOC 2 Type II compliance.
Complimentary Practice Evaluation

Experience the Difference of Dedicated RCM Leadership

Let our executive billing team perform a comprehensive analysis of your practice revenue cycle. We will examine your current collection rates, pinpoint aged AR balances, and show you how MiraiCure can accelerate your monthly collections.

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No Setup Fees or Commitments: 100% complimentary audit with zero obligation.
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Executive Findings in 48h: A detailed blueprint identifying revenue leakage and denial trends.

Request Practice Revenue Audit

Confidential • HIPAA-Protected • Response < 2 Hours

100% Confidential • Governed under HIPAA Business Associate Agreement